Phone Call HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint. You can also use NGT text relay if you cannot hear or speak on the phone: dial then You will need your digit customer referenceyour Phkne Insurance and your 7-digit PIN.
The site is secure so all your personal information is safe. Numberd can only discuss your claim with you or someone you have authorised as your representative.
For cases based in Great Britain Send us a message online if you are logged into your cat. Have your National Insurance or Child Benefit with you when you call. A partner or someone else can get general advice but they must be authorised to discuss a claim.
Webchat Speak to an adviser online about Child Benefit queries. You can make a new application by visiting Child Maintenance Options.
The website is available 24 hours a day, 7 days a week. Using your self-service to is much quicker than calling us.
Send a general enquiry about your Child Benefit. Visit www. When you call This helpline uses speech recognition software, so you will be asked why you are calling HMRC.
Write to us at:. If we have given you a Customer Referencemake sure you have got it handy so we can direct your enquiry as fast as possible.
You only need to register once and it is easy to do. You can send us a message by registering or logging into your self-service .